Windows Server 2012 Practice Test 2025 – 400 Free Practice Questions to Pass the Exam

The most effective action to temporarily prevent users from sending jobs to a malfunctioning printer is to change the printer settings to offline. Setting the printer to offline mode stops the print spooler from sending any new print jobs to the printer while allowing the existing print queue to remain. This approach gives you the opportunity to troubleshoot or fix the printer without disrupting the entire printing service.

Other choices might resolve issues or control access differently. Stopping sharing the printer would limit users from accessing it over the network entirely, but those already aware of the printer could still send jobs directly to it if they have a local connection. Deleting existing print jobs only removes jobs that are currently queued, but does not stop users from sending new jobs. Uninstalling the printer drivers addresses a more permanent issue and would require reinstallation, which is not suitable for just managing a temporary malfunction.

Setting the printer to offline is a straightforward approach to dealing with a malfunction without causing disruption or requiring more intensive measures.